Special Investigations Unit for the Jewelry Industry

Welcome to the Special Investigations Unit of the Insurance Institute of Jewelry Appraisal Inc. The purpose of this group is to provide independent investigations of potential fraud issues, as well as investigate and arbitrate disputes within the jewelry and gemstone industry. Our group is composed of industry professionals from all segments of the industry, and is dedicated to consumer protection and retail jeweler support throughout the industry.

Among our group of investigators, you will find some of the top experts in the insurance and jewelry industry. This list includes but is not limited to the following:

  • Major Crimes Investigator of the Oklahoma State Bureau of Investigation
  • Licensed Property and Casualty Insurance Adjuster and SIU investigator formally with USAA
  • Multi-lines Insurance Professional from Lloyds of London, UK
  •  United States Army Colonel (retired), IIJA Registered Gemologist Appraiser and GIA Graduate Gemologist, with many years experience in the jewelry industry.
  • Consumer / Retail Fraud Investigator
  • IIJA Registered Gemologist Appraisers and GIA Graduate Gemologists
  • Retail Director Walmart International Store Planning
  • Ph.D. Scientists in various fields of study including mineralogy 
  • Retail jewelers with many years of varied experience and expertise including metalsmithing, retail sales, gemology, etc…

If you or your customers have a question or issue involving any suspicious offer, service or product in the gemstone and jewelry markets, please use the form below to send us your information. Please send as complete information as possible to help us investigate and report on the issue.

Please allow sufficient time for us to assign and investigate the issue. We will report directly to you on our findings as soon as possible. This is a free service brought to you by trained and experienced professional gemologists and insurance investigators who dedicate their time and expertise to helping you.

Current Investigations:

Cremation Diamonds               Tibet andesine               Gemology Labs Errors and Omissions 

Please complete the form below, providing as much information as possible. Photographs and documents can be uploaded and are urged to help us help you.